Technical Support Plans

Happy to assist :)

Standered (Free)

$0

*for six month only

  • Included with the purchase
  • Renewal with $149 after six months for the next six months)
  • Business hours** support
  • Unlimited cases / 1 primary contact
  • Responce Time 1-2 Business days
  • Support type: email
Business Plan

$390

Per month

  • Dedicated Webmaster
  • Tech support with minor custom development.
  • Business hours** support
  • Unlimited cases / 2 primary contact
  • Responce Time 4-16 hours
  • Support type: email, chat, whatsapp
Enterprise Plan

$790

Per month

  • Dedicated Webmaster
  • Tech support with minor custom development.
  • Business hours** support
  • Unlimited cases / 3 primary contact
  • Responce Time 2-4 hours
  • Support type: email, chat, whatsapp, call
Business hours**

- Mon-Fri | 10AM to 6PM IST (Indian standard time)
- Excluding holidays

Standered Support Info

With a script license you also get 6 months free support.

Free support refers to the following:
  • Free installation
  • Helping you moving the script if you change your hosting / server
  • Free consulting while configuring the script
  • Support for problems that you might have with the script (bug support)
Free support does not refer to the following:
  • Implementing extra features that you might need
  • Implementing new templates or make design changes
  • 3rd party software integration with the script
  • Cloud server setup/configration
  • Web server software configurations